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Preventing emails going to Hotmail spam

By July 28, 2015No Comments

After setting up a new website for a client, they’ve found that test emails from their new accounts were going to their hotmail’s spam.

SPF record changes

A bit of Googling suggested SPF or domain key changes could be the answer.

v=spf1 a mx -all

Creating the following new SPF (Sender Policy Framework) record through the DNS Manager of your hosting Control Panel, should help to prevent your emails going to the spam folder.


Type: TXT
Subdomain:
Text: v=spf1 a mx -all
TTL: 14400

It will list the IP addresses of the MX and A records of your domain, as the only permitted mail senders. Gmail, Hotmail, AOL, and some other popular email services support SPF checks.

More information about SPF is available at http://www.openspf.org/Introduction.

Andrew Taylor

A senior UI designer with over 25 years of web design and web development experience working for some of the largest companies in the UK. An expert in all things Magento and WordPress.

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